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365aec Privacy Policy — How Your Data Is Kept Safe

The security of your personal data is our top priority. This page transparently explains how 365aec collects, stores, and uses your data.

Last Updated: January 2026
256-bit SSL Encryption
Your Data Is Never Sold
Full User Control
Adherence to International Standards
Table of Contents
This Privacy Policy applies to all services on the 365aec website and mobile app. By using the platform, you agree to this policy.
1 Introduction

365aec is a trusted online gaming platform in Bangladesh. We believe protecting user privacy is not just a legal obligation — it is our ethical responsibility. Every piece of your data is handled with the utmost care.

In this Privacy Policy, we clearly explain what data 365aec collects, how it is used, and the steps we take to keep your data safe. Nothing is hidden — everything is stated here transparently.

When you create an account, play games, make a deposit, or contact our support team on 365aec, certain data is collected. We use this data solely to improve your service experience and ensure your security.

365aec follows international data protection standards. Your information is never sold to third parties.
2 What Data We Collect

365aec only collects data that is genuinely needed to provide our services. Collecting unnecessary information goes against our policy. The different types of data we collect are described below:

Data Types What We Collect When it is collected
Identity Information Name, Date of Birth, National ID Number During Registration & KYC Verification
Contact Information Email address, phone number At account registration
Payment Information Mobile Banking/Nagad number, bank account (partial) During Deposits & Withdrawals
Device Information IP address, browser type, device ID During Each Login Session
Usage Data Game History, Betting Patterns, Session Duration During Gameplay
We never store your full bank card number or PIN. Payment information is always kept in encrypted form.
3 How Your Data Is Used

365aec uses your data only for specific, defined purposes. Those purposes are outlined clearly below:

  • Account management: To create, verify, and secure your account.
  • Service Delivery: To process game features, deposits, withdrawals, and bonuses.
  • Contact: To send transaction confirmations, important notices, and support messages.
  • Security: To detect fraud and prevent unauthorized access to accounts.
  • Legal compliance: To retain necessary data as required by regulatory authorities.
  • Service Improvement: To analyze user experience and further improve the platform.
  • Responsible Gaming: To detect unusual gameplay patterns and provide appropriate support.
365aec does not sell your data to advertisers or share it with third parties for marketing purposes.
4 Data Sharing — When and With Whom

365aec never sells your personal data. However, limited information may need to be shared in certain situations to keep our services running:

  • Payment Processors: Necessary data is shared with payment partners to process Mobile Banking, Nagad, or bank transactions.
  • Game Providers: Licensed game software providers may receive limited data necessary to operate the games.
  • Legal authorities: Data may be disclosed to authorities in accordance with Bangladesh law or court orders.
  • Security Services: With specialized security partners for fraud detection.

In every case, third parties receive only the minimum data necessary and are bound by strict confidentiality agreements.

5 Data Security Measures

365aec protects your data with a multi-layered security framework. Strict controls are maintained at both the technical and organizational levels:

  • SSL/TLS encryption: Every connection to the website is encrypted with 256-bit SSL.
  • Data Encryption: All sensitive data stored on our servers is protected with AES-256 encryption.
  • Access control: Only authorized staff can access specific data.
  • Security Audits: Regular security audits are conducted by independent third parties.
  • Firewall & DDoS Protection: Advanced firewalls are actively running on our servers.
  • Two-Factor Authentication (2FA): An extra verification layer can be added for logins and large transactions.
Our servers are hosted in internationally certified data centers with 24/7 physical security.
6 Cookie Policy

365aec uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

  • Essential cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language and display settings.
  • Analytics Cookies: To review website usage (anonymized data).
  • Performance Cookies: To identify page loading issues and technical errors.

You can manage or disable optional cookies through your browser settings. Note that disabling essential cookies may cause some services to stop working properly.

7 How Long We Retain Your Data

365aec retains your data only for as long as necessary. Retention periods are determined by legal obligations and service requirements:

  • Account data: retained for the full duration the account remains active.
  • Transaction Data: Retained for a minimum of 5 years for legal compliance.
  • KYC documents: 5–7 years, as required by regulatory guidelines.
  • Support Conversations: Retained for up to 2 years after issue resolution.
  • Log Data: Retained for 12 months for security analysis.
After an account is closed, all data not required by law is securely deleted.
8 Your Rights

As a 365aec user, you have the following rights over your own data:

Right to Access Your Data

You have the right to know what data we hold about you. We will respond to your request within 30 days.

Right to Correct Your Data

You may request a correction if any of your data on record is inaccurate.

Right to Delete Your Data

Under certain conditions, you may request deletion of your data. However, some data may need to be retained for legal compliance reasons.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You may request a copy of your data in a standard, machine-readable format.

Right to object

You have the right to object to the use of your data for specific purposes.

To exercise any of these rights, contact our support team. We will respond within 30 days of your request.

9 Protection of Minors' Data

365aec strictly prohibits providing services to anyone under 18. We do not knowingly collect any data from minors.

If we become aware that data belonging to a minor has been collected, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using an account, please notify our support team immediately.

10 Changes to the Privacy Policy

365aec may update this Privacy Policy when necessary. For any significant changes, we will notify users in advance via email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. Please refer to the "Last Updated" date at the top of the page.

11 Contact

If you have any questions, requests, or complaints regarding our Privacy Policy, please contact us:

Email: [email protected] — we typically respond within 24 hours.

You can also reach our support team instantly via live chat. Click the chat button in the bottom-right corner of the website.

Why Your Data Is Safe at 365aec

We ensure the highest level of protection at both the technical and organizational levels.

End-to-end encryption

Every piece of data from your device to our servers is protected with 256-bit SSL encryption. Interception in transit is not possible.

No Sale of Data

365aec never sells your personal data to third parties — advertisers included.

Full Control in Your Hands

You always have the right to request access to, correction of, or deletion of your personal data.

International Standards

Our Privacy Policy is built in accordance with international data protection regulations and is verified through regular external audits.

Instant Alerts

If any suspicious activity is detected on your account, we will notify you immediately via SMS or email.

Responsible Data Management

Data is securely deleted once it is no longer needed. No unnecessary data is retained for extended periods.

Common Privacy Questions

The most frequently asked questions from our users.

No, never. 365aec does not share your phone number or any other contact details with advertisers or marketing companies. Your data is used solely for service operations and security purposes.

Yes. 365aec never stores your full payment details on our servers. During payment processing, your information is sent directly to the secure gateway of Mobile Banking or Nagad. All connections are protected with 256-bit SSL encryption.

Most personal data is deleted when an account is closed. However, certain data — such as transaction records and KYC documents — must be retained for a defined period due to legal requirements. This data is stored securely and used solely for legal compliance.

Disabling optional cookies will not cause any issues, though some features (such as saved language preferences) will no longer work. Disabling essential cookies may prevent login and session functions from working correctly.

You can update some information directly from your account settings. To correct KYC-related data, contact our support team and submit the required documents. Corrections are typically completed within 3–5 business days.

Yes, but solely for security and responsible gaming purposes. If unusual patterns are detected, we may reach out to offer assistance. This information is never shared with third parties or used against you.

Start Gaming in a Safe Environment

Your data is always safe at 365aec. Register today and join Bangladesh's most trusted gaming platform.

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