365aec Terms & Conditions — Know before you use

365aec is an internationally licensed online gaming platform serving users in Bangladesh and around the world. These Terms & Conditions ("Terms") apply to the 365aec website, mobile app, and all associated services.

By creating an account, making a deposit, or playing any game on 365aec, you are agreeing to comply with these Terms. Please read this document in full before using the platform. We want every member to use 365aec with complete awareness and understanding.

365aec believes in full transparency. These Terms contain no hidden clauses — everything is written clearly so that all users can understand them with ease.

To register and play on 365aec, you must meet the following eligibility requirements:

• You must be at least 18 Years You must be 18 or older to register. Registration is strictly prohibited for anyone under 18.
• You must be a resident of a country or region where access to 365aec's services is legally permitted.
• All information you provide must be truthful, accurate, and up to date.
• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• You must register under your own name and must not operate an account under another person's identity.

365aec reserves the right to verify your identity (KYC) at the time of registration. This process may require a national ID, passport, or other government-issued document. Certain services may be restricted until verification is complete.

You are fully responsible for your 365aec account. Keep your login credentials (username and password) confidential and do not share them with anyone.

• Report any unauthorized access to your account to our support team immediately.
• All transactions made from your account are your sole responsibility.
• To update your account information, please contact our support team.
• 365aec reserves the right to verify any account at any time.

If you need a break from playing, you can temporarily deactivate your account through self-exclusion. Visit our Responsible Gaming page for more details.

365aec supports the most popular payment methods in Bangladesh. The following rules apply to all deposits and withdrawals:

• All deposits must be made from your own account. Payments from third-party accounts are not accepted.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals may be restricted if bonus wagering requirements have not been met.
• 365aec may request additional verification for any unusual transactions.

365aec offers a range of bonuses and promotions for both new and existing members. Each offer comes with its own terms and conditions. Please read them carefully before claiming any bonus.

• Welcome Bonus: New members receive a 100% bonus on their first deposit. A 30x wagering requirement applies.
• Reload Bonus: Earn an extra bonus on redeposits every week. See the promotions page for full terms.
• Cashback: Cashback is available at a set percentage of your net weekly losses.
• Free Spins: Free spins are awarded on selected slot games. Winnings are subject to wagering requirements before withdrawal.
• VIP Bonus: Higher-tier members will receive exclusive personalized offers.

Bonus abuse or any attempt to claim bonuses through fraudulent means will result in bonus cancellation and may lead to account closure. Only one welcome bonus is permitted per household/IP address.

All games on 365aec are powered by internationally certified Random Number Generator (RNG) technology. Game outcomes are entirely random and unbiased.

• 365aec reserves the right to void any round affected by a technical error.
• Game rules are available on each game's individual page.
• The dealer's decision is final in all Live Casino games.
• Any disputes regarding game outcomes must be reported to the support team within 48 hours.

The following activities are strictly prohibited on 365aec:

• Unauthorized access to another user's account or any attempt at hacking.
• Using fraud, collusion, or bots to gain an unfair advantage in any game.
• Creating multiple accounts to claim bonus benefits.
• Using the platform for money laundering or any unlawful financial transactions.
• Exploiting any bug or vulnerability in the platform's software or games.
• Harassing or engaging in inappropriate behavior toward other members.
• Operating an account using a false identity or incorrect information.

365aec takes the protection of your personal information seriously. The full details of how we collect, store, and use your data are outlined in our Privacy Policy.

• Your personal information is never sold to third parties.
• All data is secured with 256-bit SSL encryption.
• Required information may be shared with regulatory authorities upon request.
• You may request the deletion of your data — however, we may be required to retain certain information for legal compliance purposes.

For more details, visit our Privacy Policy View page.

365aec strives to deliver the highest quality of service. However, 365aec is not liable for the following:

• Game interruption due to loss of internet connection.
• For delays or errors caused by third-party payment providers.
• If account loss results from the user's own negligence.
• Service interruptions caused by unexpected technical issues.

Under no circumstances will 365aec's total financial liability to a user exceed the amount that user deposited in the same calendar month.

365aec reserves the right to temporarily or permanently close an account in the following circumstances:

• In the event of a terms and conditions violation.
• If fraudulent activity is detected.
• KYC verification has not been completed.
• By legal or regulatory order.

You may close your account at any time by contacting our support team. Before closing, please withdraw any eligible balance from your account.

365aec reserves the right to update these Terms & Conditions at any time. For significant changes, we will notify users by email or through an in-platform notice.

Continued use of the platform after any changes have been made constitutes acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or concerns about these Terms & Conditions, please contact our customer support team. We are available 24/7 to assist you.